Dear customers,

Now you can submit a search request for your recorded postal item or money order
using an online form on the Ukrposhta website.

Please note:

All boxes in the forms below are mandatory
(there is a special form for domestic recorded postal items/money orders
and another form for international ones).

Please make sure to enter correct data, as it will affect the result of your request review.

Please double check your email address and phone number
so that we can contact you quickly!

Should you have any questions (about filling in the forms etc.),
please feel free to call our Customer Service Centre at 0 800 300 545
(toll free for landline and mobile users in Ukraine).

Submit a search request for your international recorded postal item

If you have a question to our contact centre specialist or wish to leave feedback on the quality of service,
send us an email in English at